Frequently Asked Questions
Deadline for all individual transfers is August 11, 2013 @ 23:59 PST. Under no circumstances will individual transfers be permitted after the deadline. In addition, there will be no transfers during the Welcome GranFesta as the transfer deadline will have passed.
You can sell or give your RBC GranFondo Banff registration to another person for a $50 transfer fee. All transfers can be processed on line by logging in with your username and password emailed to you in your confirmation. Transfers are only complete when the transferee has completed the registration process. To transfer, follow the steps outlined below:
- To transfer your RBC GranFondo Banff entry to another person, you need to login to the account that was created for you on www.cyclecomponentnetwork.com (a password email was sent to you from CCN during your initial registration. If you do not know your sign in details then click the forgot password link and the details will be emailed to you)
- Once logged in, you click on “My Registrations” then click the “Transactions” tab. You will see your entry and click the option “Transfer Entry”
- Enter the name and email of the new rider you wish to transfer the entry to. Then pay the transfer fee which has been set to $50 + tax and processing. Both the existing and the nominated rider will receive an email including a coupon code that will discount the registration by the amount paid by the initial rider. The email to the person receiving the transfer will also contain a link to follow to complete the registration and transfer
Please note, payment for transfers and entry fees in these cases are the responsibility of the two individuals. The RBC GranFondo Banff accepts no responsibility of loss of payment.
Deadline for all team changes is August 11, 2013 @ 23:59 PST. Under no circumstances will team changes be permitted after the deadline.
Riders can now manage their own teams. That includes creating a new team, changing your name, sending invites out to others to join you, and at any time, see a list of team members.
What To Do?
Log in to the CCN account created when you registered for the RBC GranFondo Banff. You'll need the email address used to register for the event. If you've forgotten your password, you can opt to have it emailed to you.
Select "My Registrations" in the right hand column.
You'll see 4 tabs: click on the "Team" tab to create a new team or invite others to join your team.
To watch a video for step by step instructions on how to invite someone to use your pre-paid team registration, click here.
To watch a video on step by step instructions on what to do with an invitation to join a team and register, click here:
When you purchased your multiple registrations your confirmation included a link to forward to another rider. The link is an invitation to join you on a "team". (When you buy multiple entries it makes a team). They need to follow this link in order to complete the registration. Deadline for all team changes is August 11, 2013 @ 23:59 PST. Under no circumstances will team changes be permitted after the deadline.
Click here to watch a video for step by step instructions on how to invite someone to use your pre-paid team registration.
Click here to watch a video on step by step instructions on what to do with an invitation to join a team and register.
The designated staging area is for riders who have held a valid UCI road cycling licence in Category 1-4 or Masters in the past five years (since 2009). Approval requires the following steps:
- During online registration, answer “Yes” to the question, “Have you ever held a UCI licence?”
- Also during online registration, answer “Yes” to the question, “If yes - do you want to start in the designated corral for licensed riders?”
- Bring your UCI Category 1-4 or Masters road cycling licence to the Welcome GranFesta to receive event ID to grant you entry to this designated staging area.
No. Only riders who can show a UCI road cycling licence (Category 1-4) will be granted access to this designated staging area.
No refunds are available for any reason. You can sell or give your RBC GranFondo Banff registration to another person for a $50 transfer fee. All transfers can be processed online by logging in with your username and password emailed to you in your confirmation. Transfers are only complete when the transferee has completed the registration process.
Deadline for all individual transfers is August 11, 2013 at 11:59pm (PST). Under no circumstances will individual transfers be permitted after the deadline. In addition, there will be no transfers during the Welcome GranFesta as the transfer deadline will have passed.
No - participants must come to the Welcome GranFesta and pick up their own packages. All riders will be asked for photo ID and to sign a waiver form as well.
Spectators are not permitted on the course and there are no safe places for spectators to pull over to the side of the road to watch. We recommend all spectators cheer riders at the start and finish line in Banff
Please check back 2 weeks out of the event for more details regarding spectator information.
Please check back 2 weeks out of the event for more details regarding spectator information.
Individuals 18 years of age and under (on event day) can participate in the RBC GranFondo Banff with the submission of a signed copy of the Acknowledgement and Assumption of Risk Form by a Minor from the individual’s parent or legal guardians. To request an application form, please contact our Athlete Relations Team at email@example.com. Alternatively, the form will be e-mailed weeks prior to the event to all those participants 18 years and younger. It must be signed and brought to the Welcome GranFesta on Friday, August 23, 2013.
We recommend a well-maintained road bike for this journey. One that has been looked over by a bike mechanic recently and that you are comfortable with riding. Make sure that your gearing is suitable for riding the hills. Some riders may be tempted to ride their mountain bike on this journey. It can be done, but it's a harder challenge. The use of aerobars is not recommended for the RBC GranFondo Banff and is, in fact, strongly discouraged. Please see Ride Rules for further details.
Some riders may want to use a Tandem bike - these bikes are deemed a “non-standard” bike. Riders wishing to use a non-standard bike must apply for permission by requesting and completing the Non-Standard Bicycle Application Form (email us for a copy). Only riders that submit the Application form and are approved by GranFondo Canada are permitted to ride a Tandem bike in the event. Please note, both riders must be registered and each have their own event wristband. Riders who do not have a wristband will be asked to leave the event.
Riders 18 and under must have a permission form signed by a parent and/or legal guardian in order to participate. The form, which will be mailed out weeks prior to the event, must be signed and brought to the Welcome GranFesta on Friday August 24, 2012.
Yes. We have a number of ways mechanical support is available throughout the event and for just a flat in need of a tube, we've got Ride Marshals on course that will have a tube or two to help out.
Riders are expected to be prepared on course with at least an intertube and pump. But in the event of mechanical problems assistance will be available at the start, the Rest Stops, and the finish. Mechanical stations will be equipped to deal with major repairs and roving mechanics with facilities to fix flats and minor repairs or adjustments. If you're not comfortable changing a tire, head on down to your local bicycle dealer and they will gladly show you how it's done.
Emergency Vehicles ALWAYS have the right of way. If a rider encounters an emergency vehicle, the rider is to give way to the emergency vehicle by pulling over, stopping and dismounting. You are reminded to clearly communicate with other riders your intentions to slow down and stop.
GranFondo Canada works hard to indicate any "Man Made" hazards on our courses. We will give riders ample warning through road side signage as an indicator of an upcoming obstacle. It is important that you remain fully alert and aware of your surroundings while on a bicycle. You will need to be aware of minor hazards such as cracks and potholes in the road and should always ride within your abilities.
Banff is at an altitude of 1384 metres (4540 feet) and Lake Louise (half way ) is at an altitude of 1540 metres (5052 ft), people unaccustomed to high altitudes may temporarily experience some shortness of breath or dizziness, particularly with physical exercise. Like any physical activity if you are not sure contact your physician before attempting.
The area is subject to sudden, dramatic changes in temperatures and conditions. Summer temperatures average 20-25°C (68-77°F) with substantially cooler evening temperatures.
Banff National Park is the home to a wide variety of wildlife, including elk, grizzly and black bears, mountain caribou, moose and wolves. Please visit our wildlife page for more information.
The first male overall and the first female overall finishers will be recognized and celebrated at the finish, but there will not be cash prizes.
Each member of the winning team will receive aThule Crossover Backpack, the ultimate bag for gearheads.
Volunteering is a great way to be part of the experience without climbing the mountain. We'll need about 300 volunteers to make this a spectacular ride. Register as a volunteer on the website and review the roles available.